You and your general practice (The GP Patient’s Charter)

This guide is a way for you to understand what you can expect from us and how you can get the most from your NHS.

It explains how we can work together as a team and by you understanding our services it helps us to help you. 

It contains lots of helpful information including:

  • What happens when you contact us to request an appointment
  • Who might be able to help you at the Practice
  • Where to find and how to use online services
  • The best way to get help when the Practice is closed
  • How to provide feedback or raise concerns.